"Interactive video content was very pretty and reiterated everything the loan officer had already explained. This was a good reference that I could go back to periodically as the process progressed. It was great to have the disclosure docs and my account/application available electronically though I did not have the technology to use it to the fullest (no ability for signature; 1-800 fax # not answering) so I had to print off and mail or attach scanned docs. I still very much appreciated the personal phone contact with Mr Clipston. I kept wishing that I could have video contact with him from the web site. I, also, very much appreciated the direct line to CapWest and Mr Clipston, no automated continuing selections by pressing a number; I got to talk to a person always! The e-mail support was wonderful. Documents coming or going were always accessible, and if not, an immediate backup was provided so that the efficiency of the process was maintained. It was a pleasure working with Mr Clipston from the very first contact and I am sorry that CapWest will not be servicing my loan to payoff"
CapWest Mortgage is a division of Farmers Bank & Trust, which is a family-owned and operated bank that has been federally chartered since 1907. We help a diverse set of homeowners achieve their financial goals using conventional, FHA and VA loan products which we can originate in all 50 states. Additionally, we offer home equity lines of credit, savings accounts, CDs, and various other bank products to our customers.
As a Costco Preferred Lender, we also have the distinct pleasure of serving millions of Costco members across the country.
CapWest Mortgage is a Freddie Mac and Fannie Mae-approved lender that is proud to offer the kind of old-fashion, personal service our bank was founded upon coupled with our next generation, leading edge technology. As a bank that has been around for more than a century, we are still in business because our word is our bond.
Low rates. Low Fees. No hassles. That's CapWest Mortgage.
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