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104
Year Old
Family
Owned
Bank
"Am very satisfied with the service I received. Brent was always available to take my calls or returned my call promptly. I have not dealt with many people that I would day that about. Thanks!"
- C, Clarl.
Testimonials
Here are a selection of testimonials showing how CapWest Mortgage can bring great financing results.
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"My experience was excellent - your web interface is very good for electronic loan application processing; your employee team was superior in every possible way. I can't say enough good things about your team, and everyone who supported my loan application. Even the title company's closing officer was impressed with CapWest - she asked me where I found you - and I explained it was through bankrate.com. I did my due diligence as well - I made sure CapWest was deemed a high quality company in BBB's eyes. That Costco partners with your company made a difference to me as well, not just from a savings perspective either. It helped me build confidence needed to try your company. But your people sealed the deal."
"Jim Richmond was very responsive from the beginning, and stood head and shoulders above the others attempting to get my refinancing business. He treated me very seriously, even a little formally, which I appreciated since this was a very large transaction in our family's financial life. In the process of obtaining my business he responded immediately to my emailed or voicemailed questions, and initiated several communications as rates moved in my favor. The competition was either very casual and erratic in their responses, or had a very stiff take it or leave it attitude. Ali Fyffe was very helpful and personable as well. Not even her wedding ceremony got in the way! No phone call or email went unanswered by either of these very professional members of your team."
"The Vice President, Mike Kirk truly displayed that this company is indeed a family run one whose mission and values continue to hold strong. His intervention into and resolution of a problem encountered were greatly appreciated. Were it not for him, we may not have proceeded with this transaction. All in all, with human frailty considered, it was a good experience working with Capwest."
"Jeff Young was truly exceptional. My realtor and the title company also raved about him. I will absoultely recommend him to other people interested in purchasing a home."
"As a CPA I am often involved in various financial transactions and over time have come to expect very few of these to go without problems. Dealing with Chris however has been one of the least stressful transactions I have been involved in for a while."
"We nominate Dallas Olmsted as CapWest Mortgage Loan Consultant of the Year! Dallas Olmsted did an outstanding job...he is to be commended for his steadfast efforts! We could not be more pleased to have had Dallas Olmsted as our loan consultant and we will recommend him to all our friends and associates! Dallas Olmsted went well above and beyond the customer support that we had ever received during all our past mortgages and home purchases. Dallas Olmsted exceeded all our expectations! Thank you very much Dallas!"
"Maggie Conigliaro was a pleasure to do business with. She was very clear, prompt with any questions I had and a great communicator. She is a real asset to your company. Keep up the good customer service, Maggie!"
"Your survey questions highest rating was excellent. As far as any questions related to our dealings with you should have had one more category like superior or outstanding."
"Reed Ross was extremely helpful throughout the process. He kept me informed and answered all my questions. It was a pleasure dealing with your bank."
"Great and timely experience! Andy Patton and Ali Fyffe were extremely helpful and caring through the entire process. Could not have gone better."
"Working with John O'Gorman was very easy and everything was up front on the Good Faith Estimate with no extra cost to me. Thanks"
"Interactive video content was very pretty and reiterated everything the loan officer had already explained. This was a good reference that I could go back to periodically as the process progressed. It was great to have the disclosure docs and my account/application available electronically though I did not have the technology to use it to the fullest (no ability for signature; 1-800 fax # not answering) so I had to print off and mail or attach scanned docs. I still very much appreciated the personal phone contact with Mr Clipston. I kept wishing that I could have video contact with him from the web site. I, also, very much appreciated the direct line to CapWest and Mr Clipston, no automated continuing selections by pressing a number; I got to talk to a person always! The e-mail support was wonderful. Documents coming or going were always accessible, and if not, an immediate backup was provided so that the efficiency of the process was maintained. It was a pleasure working with Mr Clipston from the very first contact"
"The entire process overall was a positive experience. My wife and I were first time home buyers and the staff at CapWest made us feel comfortable with the loan process and explained everything to us each step of the way. Specifically Andrew Patton was very helpful and easy to talk to about our loan process."
"I Appreciate Josh Browne continued communication throughout the loan process. Very professional and straight forward answers. He is an asset to your organizaton."
"My experience with Cap West Mortgage was wonderful. Pat was very informative, got back to me right away with additional information that was required to complete the loan process, explained everything to me in great detail. Did not hold anything back, was very honest and straight forward. I appreciated that! The overall loan process was not stressful at all and I would recommend anyone I know in the future looking to refinance to call Pat Schlimmer at Cap West Mortgage. Given what I and many like me are going through to get out of a interest only loan before the payment skyrockets, its good to know that there are still some honest and truthful professionals who are willing to look out for the best interest of the client and not just making the quick buck. My experience again, I just can't say enough good things. Thanks again for all your help. My best to you all."
"Kent and Ali were very responsive at all points when I had questions. The entire process went very well, and was quick and painless. I have already recommended you to someone else looking to buy a home."
"Thank you Jason, you were awesome!!! I can not believe how easy that was. Everything was exactly what you said it would be. Thank you for all of your help with understanding the process and numbers. We are very grateful to you! "
"It was a pleasure working with Travis Smith. He was professional, courteous, honest and responsive. I could not have asked for a better experience. I will not hesitate to recommend him to anyone I encounter that is looking to finance/refinance."
"Jason Rogers was very helpful in this whole process. I would refer people that are working with mortgages to you at any time. Very fast response. Could not believe Jason actually called me as fast as he did. Thank you"
"Our Senior Loan Advisor did a wonderful job. He made the entire process of re-financing our mortgage a hassle-free experience, explaining all the steps very clearly. Anytime we had questions, he was very prompt in providing us an answer. Because of his effort, we will recommend CapWest to our friends......."
"Pat was outstanding. It was the easiest closing we have ever had. I will recommend CapWest Mortgage to anyone looking for a mortage."
"THE TWO PEOPLE I DEALT WITH COULD NOT HAVE BEEN MORE PROFESSIONAL AND FRIENDLY.I COULD NOT HAVE BEEN MORE SATISFIED."
"I had a much better experience with CapWest than I did with my original loan at Chase. I felt Jason was straightforward with me and talked me through the process. He also got back to me (calls and emails) when I had asked questions and even called/emailed on his own when he thought I might be interested in rate locking. I appreciate everything he has done."
"I have made about 5 referrals to your company."
"Jason was extremely responsive to my questions. My past financing experiences have been terrible because once I locked my rate and started the loan process, it had been very difficult to get anyone to call or email me back. Jason continued to be in close contact up until the close."
"Mr. Reed Ross handled everything in a very friendly, pleasant and efficient manner, and met all his commitments in a timely manner. A very satisfactory experience !"
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"My experience was excellent - your web interface is very good for electronic loan application processing; your employee team was superior in every possible way. I can't say enough good things about your team, and everyone who supported my loan application. Even the title company's closing officer was impressed with CapWest - she asked me where I found you - and I explained it was through bankrate.com. I did my due diligence as well - I made sure CapWest was deemed a high quality company in BBB's eyes. That Costco partners with your company made a difference to me as well, not just from a savings perspective either. It helped me build confidence needed to try your company. But your people sealed the deal."
John C
"Jim Richmond was very responsive from the beginning, and stood head and shoulders above the others attempting to get my refinancing business. He treated me very seriously, even a little formally, which I appreciated since this was a very large transaction in our family's financial life. In the process of obtaining my business he responded immediately to my emailed or voicemailed questions, and initiated several communications as rates moved in my favor. The competition was either very casual and erratic in their responses, or had a very stiff take it or leave it attitude. Ali Fyffe was very helpful and personable as well. Not even her wedding ceremony got in the way! No phone call or email went unanswered by either of these very professional members of your team."
Joseph D
"The Vice President, Mike Kirk truly displayed that this company is indeed a family run one whose mission and values continue to hold strong. His intervention into and resolution of a problem encountered were greatly appreciated. Were it not for him, we may not have proceeded with this transaction. All in all, with human frailty considered, it was a good experience working with Capwest."
Craig R
"Jeff Young was truly exceptional. My realtor and the title company also raved about him. I will absoultely recommend him to other people interested in purchasing a home."
Tera H
"As a CPA I am often involved in various financial transactions and over time have come to expect very few of these to go without problems. Dealing with Chris however has been one of the least stressful transactions I have been involved in for a while."
Charles M
"We nominate Dallas Olmsted as CapWest Mortgage Loan Consultant of the Year! Dallas Olmsted did an outstanding job...he is to be commended for his steadfast efforts! We could not be more pleased to have had Dallas Olmsted as our loan consultant and we will recommend him to all our friends and associates! Dallas Olmsted went well above and beyond the customer support that we had ever received during all our past mortgages and home purchases. Dallas Olmsted exceeded all our expectations! Thank you very much Dallas!"
Joseph W
"Maggie Conigliaro was a pleasure to do business with. She was very clear, prompt with any questions I had and a great communicator. She is a real asset to your company. Keep up the good customer service, Maggie!"
Kathleen L
"Your survey questions highest rating was excellent. As far as any questions related to our dealings with you should have had one more category like superior or outstanding."
Frank L
"Reed Ross was extremely helpful throughout the process. He kept me informed and answered all my questions. It was a pleasure dealing with your bank."
Virginia M
"Great and timely experience! Andy Patton and Ali Fyffe were extremely helpful and caring through the entire process. Could not have gone better."
Garrett J
"Working with John O'Gorman was very easy and everything was up front on the Good Faith Estimate with no extra cost to me. Thanks"
Terry W
"Interactive video content was very pretty and reiterated everything the loan officer had already explained. This was a good reference that I could go back to periodically as the process progressed. It was great to have the disclosure docs and my account/application available electronically though I did not have the technology to use it to the fullest (no ability for signature; 1-800 fax # not answering) so I had to print off and mail or attach scanned docs. I still very much appreciated the personal phone contact with Mr Clipston. I kept wishing that I could have video contact with him from the web site. I, also, very much appreciated the direct line to CapWest and Mr Clipston, no automated continuing selections by pressing a number; I got to talk to a person always! The e-mail support was wonderful. Documents coming or going were always accessible, and if not, an immediate backup was provided so that the efficiency of the process was maintained. It was a pleasure working with Mr Clipston from the very first contact"
Gwen M
"The entire process overall was a positive experience. My wife and I were first time home buyers and the staff at CapWest made us feel comfortable with the loan process and explained everything to us each step of the way. Specifically Andrew Patton was very helpful and easy to talk to about our loan process."
James P
"I Appreciate Josh Browne continued communication throughout the loan process. Very professional and straight forward answers. He is an asset to your organizaton."
Cesar I
"My experience with Cap West Mortgage was wonderful. Pat was very informative, got back to me right away with additional information that was required to complete the loan process, explained everything to me in great detail. Did not hold anything back, was very honest and straight forward. I appreciated that! The overall loan process was not stressful at all and I would recommend anyone I know in the future looking to refinance to call Pat Schlimmer at Cap West Mortgage. Given what I and many like me are going through to get out of a interest only loan before the payment skyrockets, its good to know that there are still some honest and truthful professionals who are willing to look out for the best interest of the client and not just making the quick buck. My experience again, I just can't say enough good things. Thanks again for all your help. My best to you all."
Evaline B
"Kent and Ali were very responsive at all points when I had questions. The entire process went very well, and was quick and painless. I have already recommended you to someone else looking to buy a home."
Scott P
"Thank you Jason, you were awesome!!! I can not believe how easy that was. Everything was exactly what you said it would be. Thank you for all of your help with understanding the process and numbers. We are very grateful to you! "
Samantha L
"It was a pleasure working with Travis Smith. He was professional, courteous, honest and responsive. I could not have asked for a better experience. I will not hesitate to recommend him to anyone I encounter that is looking to finance/refinance."
Shane W
"Jason Rogers was very helpful in this whole process. I would refer people that are working with mortgages to you at any time. Very fast response. Could not believe Jason actually called me as fast as he did. Thank you"
Michael R
"Our Senior Loan Advisor did a wonderful job. He made the entire process of re-financing our mortgage a hassle-free experience, explaining all the steps very clearly. Anytime we had questions, he was very prompt in providing us an answer. Because of his effort, we will recommend CapWest to our friends......."
Walter V
"Pat was outstanding. It was the easiest closing we have ever had. I will recommend CapWest Mortgage to anyone looking for a mortage."
Steve B
"THE TWO PEOPLE I DEALT WITH COULD NOT HAVE BEEN MORE PROFESSIONAL AND FRIENDLY.I COULD NOT HAVE BEEN MORE SATISFIED."
Joseph G
"I had a much better experience with CapWest than I did with my original loan at Chase. I felt Jason was straightforward with me and talked me through the process. He also got back to me (calls and emails) when I had asked questions and even called/emailed on his own when he thought I might be interested in rate locking. I appreciate everything he has done."
Keith F
"I have made about 5 referrals to your company."
Dennis E
"Jason was extremely responsive to my questions. My past financing experiences have been terrible because once I locked my rate and started the loan process, it had been very difficult to get anyone to call or email me back. Jason continued to be in close contact up until the close."
Steven R
"Mr. Reed Ross handled everything in a very friendly, pleasant and efficient manner, and met all his commitments in a timely manner. A very satisfactory experience !"
Carroll J
14231 Metcalf Ave
Overland Park, KS 66223
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